Medicaid Update

Waiver Header

Good Afternoon,

Kentucky Medicaid is beginning the process of implementing electronic visit verification, or EVV, for most 1915(c) Home and Community Based Services waivers. EVV is used to record information when providers deliver in-home services to waiver participants. Per federal requirements, providers of in-home waiver services must begin using EVV by January 1, 2021.

Below you will find two letters, one for waiver providers and one for waiver participants, that contain more information about EVV. Please take a moment to review the applicable letter for more information and next steps. 

Introduction to EVV for Waiver Providers

Introduction to EVV for Waiver Participants 

We look forward to working together with our stakeholders on this exciting change. 


Team Kentucky

COVID-19 Resources

Good Afternoon,

The Department for Medicaid Services wants to share more resources with our 1915(c) Home and Community Based Services waiver stakeholders as we all deal with the COVID-19 state of emergency. Thanks to our partners at the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities for compiling this list. We hope you find the following information helpful.


Kentucky COVID-19 Website:
University of Kentucky’s Human Development Institute – a number of helpful resource links:
Center for Disease Control (CDC) website
National Alliance for Direct Support Professionals (NADSP) Toolkit for DSPs
NADSP Onboarding DSPs during COVID-19 Crisis
Social Security Administration (SSA) has made significant changes to its operations and policies
Coping with Stress during infectious disease outbreaks
Managing Anxiety and Stress
Substance Abuse and Mental Health Services Administration (SAMHSA) Resources and Information
Mental Health and Psychosocial Considerations During COVID-19 Outbreak
Adaptive physical activity videos

Role of the DSP and the Coronavirus – March 27 – 1PM ET


Underlying Medical Conditions and People at Higher Risk for COVID-19 March 27 – 2PM


Answering 20 Questions about COVID-19 Recorded Webinar

Answering 20 Questions about COVID-19

Dr. Jay Butler discusses the current state of the outbreak, what CDC is doing to respond, and how organizations and the public can help. Closed captioning is available in a separate browser window here:

Posted by CDC Emergency Preparedness and Response on Wednesday, March 18, 2020

Remember, you can find the latest waiver-related COVID-19 information at COVID-19 information for all of Kentucky Medicaid can be found at

If you have waiver-related questions or concerns, please email the 1915(c) Waiver Help Desk at

New Medicaid Update

Here is the latest update straight from DMS regarding Medicaid Services!

Good Afternoon,

The Department for Medicaid Services (DMS) has several updates for 1915(c) Home and Community Based Services (HCBS) waiver stakeholders this afternoon. 

1. Participant Rights: DMS is reminding stakeholders of their rights when they have a disagreement or complaint with DMS or their 1915(c) HCBS waiver services. Please see the following letters for more information: 

Reconsiderations, Appeals and Grievances for Participants

Reconsiderations, Appeals and Grievances for Providers

2. Supports for Community Living (SCL) Personal Assistance: DMS has an important message for stakeholders who recently submitted public comments expressing concern about Personal Assistance in the proposed updates to the SCL waiver. Please see the following letter for details: 

Supports for Community Living: Proposed Personal Assistance Definition Letter

3. The Medicaid Waiver Review: A new edition of “The Medicaid Waiver Review” newsletter is now available. There have been some exciting updates to the 1915(c) waiver programs in the final quarter of 2019. 

Thank you, as always, for your interest in Kentucky’s 1915(c) HCBS waiver programs. Please keep an eye on your email and the DMS Division of Community of Alternatives website for more exciting updates in 2020. 

DMS Update

Good morning,

The Department for Medicaid Services (DMS) is notifying stakeholders of an extension of the current formal public comment period. Please see the Public Comment Notice below for details.

Public Comment Notice

DMS thanks stakeholders for the comments received to date and looks forward to hearing from more of you soon.

Medicaid Update

Good Morning,

The Department for Medicaid Services (DMS) has an update for 1915(c) Home and Community Based Services (HCBS) waiver stakeholders regarding patient liability. Please see the Patient Liability Participant Letter and the Patient Liability Provider Letter for more information.


If you have questions or comments about patient liability, please email