The Social Security Administration has recently made an update regarding the Corona Virus. Please check out the link below to see what changes are taking place. You will also find contact information for Kentucky based cases below. Here were some of the important takeaways:

  • “All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.”
  • “We will not start or complete any current medical continuing disability reviews. If you have a medical continuing disability review pending, please do not request medical information from your doctors at this time. We will follow up with you for any medical evidence once the COVID-19 public health emergency subsides.”
  • “Where possible, we are suspending our processing and collection of overpayments.”
  • “We are not conducting organization or individual representative payee accountings.”
  • “Due to the COVID-19 pandemic, we are extending our deadlines wherever possible.
    • If we asked you to contact us by a certain date, please do not come to the office. You can contact us once our offices reopen to the public or you can mail your documents to us. We will follow up with you once the COVID-19 public health emergency subsides.
    • We are providing maximum flexibility in applying our good cause policy. This policy allows us to extend the time limits for submitting appeals and taking other actions during this public health emergency.”

https://www.ssa.gov/coronavirus/

https://www.ssa.gov/atlanta/southeast/ky/kentucky.htm